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Restaurant Automation

Kitchen Notification

Route new orders to kitchen display tablets and printer stations by course and station type.

Automation overview

What this automation does

This automation starts when new order webhook with line items. It shopify pushes, kitchen display pushes, airtable pushes, and slack pushes, then from Shopify or POS metadata, pushes JSON payload to Shata Kitchen API display boards with color priority for rush flags, fires Epson printer ESC/POS jobs per s.

Trigger
New order webhook with line items
Main actions
Shopify pushes → Kitchen Display pushes …
Final outcome
from Shopify or POS metadata, pushes JSON payload to Shata Kitchen API display b…
Execution time
30–90 seconds
Apps used
5 integrations
AI-powered
No
Difficulty
Beginner
Beginner
Workflow diagram

End-to-end scenario flow

Read-only visualization of how data moves from trigger to final result.

Trigger
Webhooks
New order event
Step 1
Shopify
Pushes
Step 2
Kitchen Display
Pushes
Step 3
Airtable
Pushes
Step 4
Slack
Pushes
Result
Slack
Workflow complete
Step-by-step

How each step runs

  1. 1
    WebhooksTrigger
    New order event

    New order webhook with line items

  2. 2
    Shopify
    Pushes

    from Shopify or POS metadata, pushes JSON payload to Shata Kitchen API display boards with color priority for rush flags, fires Epson printer ESC/POS jobs per s

  3. 3
    Kitchen Display
    Pushes

    from Shopify or POS metadata, pushes JSON payload to Shata Kitchen API display boards with color priority for rush flags, fires Epson printer ESC/POS jobs per s

  4. 4
    Airtable
    Pushes

    from Shopify or POS metadata, pushes JSON payload to Shata Kitchen API display boards with color priority for rush flags, fires Epson printer ESC/POS jobs per s

  5. 5
    Slack
    Pushes

    from Shopify or POS metadata, pushes JSON payload to Shata Kitchen API display boards with color priority for rush flags, fires Epson printer ESC/POS jobs per s

  6. 6
    Slack
    Workflow complete

    from Shopify or POS metadata, pushes JSON payload to Shata Kitchen API display boards with color priority for rush flags, fires Epson printer ESC/POS jobs per s

Apps used

Connected applications

Webhooks

Parses

Shopify

Pushes

Kitchen Display

Pushes

Airtable

Pushes

Slack

Pushes

Summary

Automation summary

Trigger
New order webhook with line items
Inputs
New order webhook with line items, Business Name, Notification Email, Timezone
Outputs
from Shopify or POS metadata, pushes JSON payload to Shata Kitchen API display boards with color priority for rush flags, fires Epson printer ESC/POS jobs per s, Airtable pushes, Slack pushes
Business goal
Automate kitchen notification end-to-end with accurate app routing.
Execution frequency
Real-time on event
Estimated runtime
30–90 seconds
Error handling
Failed steps retry up to 3 times with exponential backoff; persistent failures notify your configured channel and log to the run history.
Dependencies
Webhooks, Shopify, Kitchen Display
Benefits

Why use this automation?

Save ~4 hours/week

Remove repetitive steps from Kitchen Notification so your team focuses on high-value work.

Reduce manual work

Connected apps sync data automatically instead of copy-paste between dashboards.

Prevent human errors

Standardized logic runs the same way every time, with retries on failure.

Requirements

What you need to get started

Required apps

  • Webhooks
  • Shopify
  • Kitchen Display

Required accounts

  • Active Webhooks workspace with API access
  • Active Shopify workspace with API access
  • Active Kitchen Display workspace with API access
  • Shata Automation workspace (free tier supported)

Required API keys

  • OAuth tokens for each connected integration

Permissions

  • Read access on trigger sources (forms, sheets, webhooks, or CRM objects)
  • Write access on destination apps (email, chat, CRM, or storage)

Estimated setup time

  • 30 min including app authorization and test run
  • Difficulty: Beginner

Optional apps

  • Airtable (optional)
  • Slack (optional)

Automation runtime

Activate this template

PreviewSome steps run in preview until their integrations go live.

Connect required apps via OAuth or API keys. Credentials are encrypted server-side. Dev test runs mock external actions when connections are missing.

Draft
0%
Activation readiness

Est. setup time: ~16 min

Required connections

  • webhooks(required)
    Previewwebhooks: workflow actions run in preview
    Missing
  • Shopify(required)
    PreviewShopify: workflow actions run in preview
    Missing
  • shata kitchen(required)
    Previewshata-kitchen: workflow actions run in preview
    Missing
  • Airtable(required)
    PreviewAirtable: workflow actions run in preview
    Missing
  • Missing connection: webhooks
  • Missing connection: Shopify
  • Missing connection: shata kitchen
  • Missing connection: Airtable
Manage all connections →View all installations →

Workflow summary

Trigger
New order webhook with line items
Steps
6 nodes
Required apps
4
Optional apps
1

Trigger

Webhook trigger

Activate this workflow to provision the trigger endpoint.

Run history

No runs yet. Install the template and run a test, or activate to receive webhook/schedule runs.

FreeBeginnerPreview30 min setup4.14.0k installs · 101 reviews
Customize for My Business
Analytics

Template performance

4.7k
Views
4.0k
Installs
598
Favorites
4.1
Avg rating
85.3%
Conversion
30 min
Setup time
92%
Success rate
109
Trending score
Most used integrations
WebhooksShopifyshata-kitchen

Order webhook parses line items by kitchen station tag—grill, salad, bar—from Shopify or POS metadata, pushes JSON payload to Shata Kitchen API display boards with color priority for rush flags, fires Epson printer ESC/POS jobs per station IP from Airtable config, and sounds Slack alert on orders idle >8 minutes without `preparing` status update.

Some steps run in preview until their integrations go live.

Required apps
WebhooksPreviewShopifyPreviewShata KitchenPreviewAirtablePreview
Optional apps
SlackLive
All integrations
WebhooksShopifyShata KitchenAirtableSlack
Workflow preview

How Kitchen Notification runs

1
Trigger
Map items to stations
2
Process
Rule engine
3
Action
webhooks
4
Notify
Alert & log
WebhooksShopifyShata KitchenAirtableSlack
Setup steps

Get started in 5 steps

  1. 1
    Connect POS and kitchen

    Shata POS/Shopify webhook, Shata Kitchen API, Epson printer network, Airtable station map, Slack.

  2. 2
    Map items to stations

    SKU or category → station ID in Sheets; sync nightly from menu admin.

  3. 3
    Configure display layout

    Course order—apps, mains, desserts—and bump bar integration.

  4. 4
    Set printer routing

    Each station printer IP; reprint button webhook for missed tickets.

  5. 5
    Load test rush hour

    Simulate 20 orders/min; verify no display lag or printer queue stall.

Variables

Configurable settings

VariableTypeDefaultRequired
Business NametextYour BusinessYes
Notification EmailemailYes
TimezoneselectYes
Shopify Store DomaintextNo
Slack Channeltext#generalNo
FAQ

Frequently asked questions

Modifier allergies?

ALLERGY flag on line item prints bold red on ticket and display.

Online vs dine-in?

Order type icon on display; dine-in includes table number.

86'd items?

Out-of-stock SKU blocks ticket generation and alerts manager Slack.

Multi-location?

Location ID on order routes to correct kitchen endpoint set.

Get started

Customize Kitchen Notification for your business

Our team can adapt this template to your exact workflow, apps, and brand requirements.