FeaturedFree
Order Tracking Bot
Let customers check order status via chat, WhatsApp, or email using order ID or email lookup.
IntermediatePreview10 min
★3.95.8k installs
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Category
Customer Support
Deliver 24/7 support with intelligent ticket classification, priority detection, refund workflows, knowledge base search, and live chat AI that escalates to humans when needed.
18 templates available
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Collections
Integrations (multi-select)
18 templates
AIFree
Support Reply Draft Generator
Support Reply Draft Generator — orchestrates Zendesk, Intercom, Slack, HubSpot to automate this workflow with field mapping, notifications, and audit logging.
BeginnerPartial30 min
★4.14.1k installs
Free
Satisfaction Survey
Send CSAT surveys after ticket resolution with channel-specific timing and recovery flows.
BeginnerPreview45 min
★4.79.7k installs
Free
Refund Workflow
Process refund requests with policy checks, approval gates, and Stripe execution.
AdvancedPreview45 min
★4.68.8k installs
Free
CSAT Recovery Workflow
CSAT Recovery Workflow — orchestrates Zendesk, Intercom, Slack, HubSpot to automate this workflow with field mapping, notifications, and audit logging.
BeginnerPartial5 min
★3.85.3k installs
Free
Auto FAQ
Publish and maintain FAQ responses on website and chat from a single Notion source of truth.
IntermediatePartial20 min
★4.26.7k installs
Free
Knowledge Base Search
Embed AI search across Notion, Confluence, and PDFs for agents and customer self-service widget.
BeginnerPreview10 min
★4.18.5k installs
Free
Knowledge Gap Detector
Knowledge Gap Detector — orchestrates Zendesk, Intercom, Slack, HubSpot to automate this workflow with field mapping, notifications, and audit logging.
AdvancedPartial5 min
★4.67.2k installs
AIFree
Live Chat AI
Handle live chat first response with context-aware AI and seamless human takeover.
IntermediatePartial30 min
★4.23.3k installs
Free
Zendesk Ticket Slack Summary
Post AI-summarized Zendesk tickets to Slack with priority, requester tier, and suggested next action.
IntermediatePartial5 min
★4.57.6k installs
Free
Escalation Workflow
Escalate stuck tickets to senior agents or engineering with context bundle and SLA tracking.
IntermediatePartial10 min
★4.21.9k installs
Free
Ticket Classification
Auto-tag and route Zendesk tickets by topic, product, and urgency using NLP classification.
IntermediatePartial20 min
★3.910.0k installs
Free
Intercom Conversation CRM Sync
Intercom Conversation CRM Sync — orchestrates Zendesk, Intercom, Slack, HubSpot to automate this workflow with field mapping, notifications, and audit logging.
AdvancedPartial10 min
★4.92.8k installs
Free
SLA Risk Escalation
SLA Risk Escalation — orchestrates Zendesk, Intercom, Slack, HubSpot to automate this workflow with field mapping, notifications, and audit logging.
IntermediatePartial30 min
★3.99.2k installs
Free
Weekly Support Insights
Weekly Support Insights — orchestrates Zendesk, Intercom, Slack, HubSpot to automate this workflow with field mapping, notifications, and audit logging.
IntermediatePartial20 min
★4.53.4k installs
FeaturedAIFree
AI Support Agent Placeholder Template
Resolve tier-1 tickets across email, chat, and WhatsApp with grounded answers and smart escalation.
AdvancedPartial15 min
★4.93.3k installs
Free
Priority Detection
Elevate ticket priority when sentiment, SLA risk, or customer tier signals demand faster response.
BeginnerPartial5 min
★4.13.8k installs
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