Automate RMA creation, return label, refund, and restock from customer return request.
This automation starts when return request form submit or Loop Returns webhook. It runs connected app steps, then loop Returns or custom form submit creates RMA in Shopify, emails prepaid return label via Shippo if policy eligible, notifies warehouse Slack on expected retur.
Read-only visualization of how data moves from trigger to final result.
Return request form submit or Loop Returns webhook
Loop Returns or custom form submit creates RMA in Shopify, emails prepaid return label via Shippo if policy eligible, notifies warehouse Slack on expected retur
Loop Returns or custom form submit creates RMA in Shopify, emails prepaid return label via Shippo if policy eligible, notifies warehouse Slack on expected retur
Loop Returns or custom form submit creates RMA in Shopify, emails prepaid return label via Shippo if policy eligible, notifies warehouse Slack on expected retur
Loop Returns or custom form submit creates RMA in Shopify, emails prepaid return label via Shippo if policy eligible, notifies warehouse Slack on expected retur
Loop Returns or custom form submit creates RMA in Shopify, emails prepaid return label via Shippo if policy eligible, notifies warehouse Slack on expected retur
Loop Returns or custom form submit creates RMA in Shopify, emails prepaid return label via Shippo if policy eligible, notifies warehouse Slack on expected retur
Creates
Creates
Creates
Creates
Creates
Creates
Creates
Remove repetitive steps from Return Workflow so your team focuses on high-value work.
Connected apps sync data automatically instead of copy-paste between dashboards.
Standardized logic runs the same way every time, with retries on failure.
Events trigger immediate actions instead of waiting for someone to check a queue.
Automation runtime
Connect required apps via OAuth or API keys. Credentials are encrypted server-side. Dev test runs mock external actions when connections are missing.
Est. setup time: ~14 min
Webhook trigger
Activate this workflow to provision the trigger endpoint.
No runs yet. Install the template and run a test, or activate to receive webhook/schedule runs.
Loop Returns or custom form submit creates RMA in Shopify, emails prepaid return label via Shippo if policy eligible, notifies warehouse Slack on expected return, receiving scan triggers inspection checklist Typeform for warehouse, approved refund executes Stripe/Shopify refund API, restocks inventory, and sends customer confirmation email.
Some steps run in preview until their integrations go live.
Loop Returns or Typeform, Shopify RMA, Shippo labels, Stripe refunds, Slack warehouse, Gmail.
Days since delivery, item condition, final sale exclusions in rules engine.
Prepaid label if under weight threshold; customer pays return shipping otherwise.
Scan triggers Typeform pass/fail; fail denies refund with photo email.
Request → label → receive → refund → restock inventory increment.
| Variable | Type | Default | Required |
|---|---|---|---|
| Business Name | text | Your Business | Yes |
| Notification Email | — | Yes | |
| Timezone | select | — | Yes |
| Shopify Store Domain | text | No | |
| Slack Channel | text | #general | No |
Exchange branch creates replacement order at $0 with priority shipping.
Line-item level RMA with partial refund amount calculation.
Customs RMA docs attached to label email for cross-border.
Serial returners flagged; manual manager approve required.
Our team can adapt this template to your exact workflow, apps, and brand requirements.
270 total reviews
Clean workflow design. Connected our stack in one afternoon. Minor learning curve on variables.
+ Great documentation · Scales well as we grow
− Took longer than estimated for advanced config
After two weeks live, Return Workflow has become core to our daily ops. Verified install — runs without babysitting.
+ AI quality exceeded expectations · Saved our team 10+ hours weekly
Return Workflow replaced a manual process that took 2 hours daily. ROI was clear within the first month.
+ Support team helped customize quickly · Setup was straightforward
Loop Returns or custom form submit creates RMA in Shopify, emails prepaid return label via Shippo if policy eligible, notifies warehouse Slack on expected return, receiving scan triggers inspection checklist Typeform for warehouse, approved refund executes Stripe/Shopify refund API, restocks inventory, and sends customer confirmation email.
Activate Return Workflow with default variables and run a sandbox test.
Scenario: New user installs template and validates output in under 15 minutes.
Connect live apps, map business rules, enable monitoring alerts.
Scenario: Team deploys to workspace after QA sign-off on test runs.
Version 1.2.0 — Improved reliability and Slack notifications for Return Workflow.
Current version: 1.2.0
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