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Healthcare

Patient Intake

Digital intake forms that pre-fill returning patients and sync to EHR before visit.

Automation overview

What this automation does

This automation starts when appointment booked — intake form sent immediately. It google sheets sends, cliniko ehr creates, and whatsapp creates, then demographics, insurance, history, consent; returning patients pre-fill from Sheets CRM; submission creates PDF summary in Drive patient folder, pushes structure.

Trigger
Appointment booked — intake form sent immediately
Main actions
Google Sheets sends → Cliniko EHR creates …
Final outcome
demographics, insurance, history, consent; returning patients pre-fill from Shee…
Execution time
30–90 seconds
Apps used
4 integrations
AI-powered
No
Difficulty
Intermediate
Intermediate
Workflow diagram

End-to-end scenario flow

Read-only visualization of how data moves from trigger to final result.

Trigger
Typeform
New form response
Step 1
Google Sheets
Sends
Step 2
Cliniko EHR
Creates
Step 3
WhatsApp
Creates
Result
WhatsApp
Workflow complete
Step-by-step

How each step runs

  1. 1
    TypeformTrigger
    New form response

    Appointment booked — intake form sent immediately

  2. 2
    Google Sheets
    Sends

    Appointment booked sends Typeform intake link

  3. 3
    Cliniko EHR
    Creates

    demographics, insurance, history, consent; returning patients pre-fill from Sheets CRM; submission creates PDF summary in Drive patient folder, pushes structure

  4. 4
    WhatsApp
    Creates

    demographics, insurance, history, consent; returning patients pre-fill from Sheets CRM; submission creates PDF summary in Drive patient folder, pushes structure

  5. 5
    WhatsApp
    Workflow complete

    demographics, insurance, history, consent; returning patients pre-fill from Sheets CRM; submission creates PDF summary in Drive patient folder, pushes structure

Apps used

Connected applications

Typeform

Sends

Google Sheets

Sends

Cliniko EHR

Creates

WhatsApp

Creates

Summary

Automation summary

Trigger
Appointment booked — intake form sent immediately
Inputs
Appointment booked — intake form sent immediately, Business Name, Notification Email, Timezone
Outputs
demographics, insurance, history, consent; returning patients pre-fill from Sheets CRM; submission creates PDF summary in Drive patient folder, pushes structure, Cliniko EHR creates, WhatsApp creates
Business goal
Automate patient intake end-to-end with accurate app routing.
Execution frequency
Real-time on event
Estimated runtime
30–90 seconds
Error handling
Failed steps retry up to 3 times with exponential backoff; persistent failures notify your configured channel and log to the run history.
Dependencies
Typeform, Google Sheets, Cliniko EHR
Benefits

Why use this automation?

Save ~4 hours/week

Remove repetitive steps from Patient Intake so your team focuses on high-value work.

Reduce manual work

Connected apps sync data automatically instead of copy-paste between dashboards.

Prevent human errors

Standardized logic runs the same way every time, with retries on failure.

Requirements

What you need to get started

Required apps

  • Typeform
  • Google Sheets
  • Cliniko EHR

Required accounts

  • Active Typeform workspace with API access
  • Active Google Sheets workspace with API access
  • Active Cliniko EHR workspace with API access
  • Shata Automation workspace (free tier supported)

Required API keys

  • OAuth tokens for each connected integration

Permissions

  • Read access on trigger sources (forms, sheets, webhooks, or CRM objects)
  • Write access on destination apps (email, chat, CRM, or storage)

Estimated setup time

  • 5 min including app authorization and test run
  • Difficulty: Intermediate

Optional apps

  • WhatsApp (optional)

Automation runtime

Activate this template

PartialSome steps run in preview until their integrations go live.

Connect required apps via OAuth or API keys. Credentials are encrypted server-side. Dev test runs mock external actions when connections are missing.

Draft
0%
Activation readiness

Est. setup time: ~9 min

Required connections

  • typeform(required)
    Previewtypeform: workflow actions run in preview
    Missing
  • Google Sheets(required)
    Missing
  • ehr(required)
    Previewehr: workflow actions run in preview
    Missing
  • Missing connection: typeform
  • Missing connection: Google Sheets
  • Missing connection: ehr
Manage all connections →View all installations →

Workflow summary

Trigger
Appointment booked — intake form sent immediately
Steps
5 nodes
Required apps
3
Optional apps
1

Trigger

Form submission trigger

Activate this workflow to provision the trigger endpoint.

Run history

No runs yet. Install the template and run a test, or activate to receive webhook/schedule runs.

FreeIntermediatePartial5 min setup4.56.6k installs · 57 reviews
Customize for My Business
Analytics

Template performance

35.9k
Views
6.6k
Installs
218
Favorites
4.5
Avg rating
18.5%
Conversion
5 min
Setup time
95%
Success rate
115
Trending score
Most used integrations
TypeformGoogle Sheetsehr

Appointment booked sends Typeform intake link—demographics, insurance, history, consent; returning patients pre-fill from Sheets CRM; submission creates PDF summary in Drive patient folder, pushes structured fields to Cliniko API or Sheets EHR tab, flags incomplete mandatory fields WhatsApp reminder 24h before, provider sees summary in Calendar event description.

Some steps run in preview until their integrations go live.

Required apps
TypeformPreviewGoogle SheetsLiveEhrPreview
Optional apps
WhatsAppPreview
All integrations
TypeformGoogle SheetsEhrWhatsApp
Workflow preview

How Patient Intake runs

1
Trigger
Build form logic
2
Process
Rule engine
3
Action
typeform
4
Notify
Alert & log
TypeformGoogle SheetsEhrWhatsapp
Setup steps

Get started in 5 steps

  1. 1
    Connect intake stack

    Typeform, Sheets/Cliniko CRM, Drive PDF, Calendar, Twilio reminder.

  2. 2
    Build form logic

    Branching by visit type—new vs follow-up, specialty-specific questions.

  3. 3
    Pre-fill returning patients

    Phone lookup populates known fields; patient confirms or updates.

  4. 4
    Generate provider summary

    One-page PDF allergies meds history for Calendar attach.

  5. 5
    Test new vs returning

    Both paths complete with EHR fields populated.

Variables

Configurable settings

VariableTypeDefaultRequired
Business NametextYour BusinessYes
Notification EmailemailYes
TimezoneselectYes
Google Sheet IDtextNo
Sheet RangetextSheet1!A:ZNo
FAQ

Frequently asked questions

Minor patients?

Guardian section required; consent signature dual.

Arabic intake?

Full Arabic Typeform with RTL.

Insurance card photo?

Upload OCR extracts policy number to CRM.

Incomplete penalty?

Check-in desk notified to complete on arrival not cancel.

Get started

Customize Patient Intake for your business

Our team can adapt this template to your exact workflow, apps, and brand requirements.