Developers

GitHub Issue to Jira Sync

Create linked Jira issues from GitHub bugs with bidirectional status comments and assignee mapping.

Automation overview

What this automation does

This automation starts when gitHub issues opened or labeled sync-to-jira. It jira sync, then assignee map sheet translates GitHub handles to Jira users.

Trigger

GitHub issues opened or labeled sync-to-jira

Main actions

Jira sync

Final outcome

Assignee map sheet translates GitHub handles to Jira users.

Execution time

30–90 seconds

Apps used

2 integrations

AI-powered

Difficulty

Intermediate

Workflow diagram

End-to-end scenario flow

Read-only visualization of how data moves from trigger to final result.

Trigger

GitHub

Event detected

Step 1

Jira

Sync

Result

Jira

Workflow complete

Step-by-step

How each step runs

1
GitHubTrigger
Event detected
GitHub issues opened or labeled sync-to-jira
2
Jira
Sync
GitHub issues labeled `sync-jira` create Jira task in configured project with description link back to GitHub.
3
Jira
Workflow complete
Assignee map sheet translates GitHub handles to Jira users.

Apps used

Connected applications

GitHub

Sync

Jira

Sync

Summary

Automation summary

Trigger: GitHub issues opened or labeled sync-to-jira
Inputs: GitHub issues opened or labeled sync-to-jira, Business Name, Notification Email, Timezone
Outputs: Assignee map sheet translates GitHub handles to Jira users., Jira sync
Business goal: Automate github issue to jira sync end-to-end with accurate app routing.
Execution frequency: Real-time on event
Estimated runtime: 30–90 seconds
Error handling: Failed steps retry up to 3 times with exponential backoff; persistent failures notify your configured channel and log to the run history.
Dependencies: GitHub, Jira

Benefits

Why use this automation?

Save ~11 hours/week

Remove repetitive steps from GitHub Issue to Jira Sync so your team focuses on high-value work.

Reduce manual work

Connected apps sync data automatically instead of copy-paste between dashboards.

Prevent human errors

Standardized logic runs the same way every time, with retries on failure.

Faster response times

Events trigger immediate actions instead of waiting for someone to check a queue.

Requirements

What you need to get started

Required apps

GitHub
Jira

Required accounts

Active GitHub workspace with API access
Active Jira workspace with API access
Shata Automation workspace (free tier supported)

Required API keys

OAuth tokens for each connected integration

Permissions

Read access on trigger sources (forms, sheets, webhooks, or CRM objects)
Write access on destination apps (email, chat, CRM, or storage)

Estimated setup time

5 min including app authorization and test run
Difficulty: Intermediate

Automation runtime

Activate this template

Live

Connect required apps via OAuth or API keys. Credentials are encrypted server-side. Dev test runs mock external actions when connections are missing.

Draft

Activation readiness

Est. setup time: ~3 min

Required connections

GitHub(required)
⚠ Missing

• Missing connection: GitHub

Manage all connections →View all installations →

Workflow summary

Trigger: GitHub issues opened or labeled sync-to-jira
Steps: 3 nodes
Required apps: 1
Optional apps: 1

Trigger

Manual trigger

Run workflows on demand via Test run or Live test. Activate to enable scheduled/webhook triggers on other templates.

Run history

No runs yet. Install the template and run a test, or activate to receive webhook/schedule runs.

FeaturedFreeIntermediateLive5 min setup★4.55.2k installs · 17 reviews

Customize for My Business

Analytics

Template performance

23.1k

Views

5.2k

Installs

193

Favorites

4.5

Avg rating

22.6%

Conversion

5 min

Setup time

92%

Success rate

Trending score

Most used integrations

GitHubJira

GitHub issues labeled `sync-jira` create Jira task in configured project with description link back to GitHub. Status transitions comment on both sides. Assignee map sheet translates GitHub handles to Jira users.

Required apps

GitHubLive

Optional apps

JiraPreview

All integrations

GitHubJira

Workflow preview

How GitHub Issue to Jira Sync runs

Trigger

Label trigger

→

Process

Rule engine

→

Action

github

→

Notify

Alert & log

GithubJira

Setup steps

Get started in 5 steps

1
Connect GitHub and Jira
PAT with issues scope; Jira API token with project access.
2
Label trigger
Only issues with sync label or specific repo filter.
3
Field mapping
Title, body, labels, milestone → Jira fields.
4
Bidirectional comments
Jira transition posts GitHub comment and vice versa.
5
Assignee map
Sheets lookup for GitHub→Jira user IDs.

Variables

Configurable settings

Variable	Type	Default	Required
Business Name	text	Your Business	Yes
Notification Email	email	—	Yes
Timezone	select	—	Yes
GitHub Repository	text		No

FAQ

Frequently asked questions

Duplicate issues?

GitHub issue ID stored in Jira custom field for idempotency.

Reviews

4.7

★4.7

17 total reviews

Lisa Tran

Founder · ScaleUp SaaS

★★★★★

7/11/2026

After two weeks live, GitHub Issue to Jira Sync has become core to our daily ops. Verified install — runs without babysitting.

+ Integrations worked on first try · AI quality exceeded expectations

James O'Brien

CTO · DevFlow

★★★★★Verified install

6/24/2026

GitHub Issue to Jira Sync replaced a manual process that took 2 hours daily. ROI was clear within the first month.

+ Reliable triggers every time · Support team helped customize quickly

Nadia El-Sayed

Restaurant Owner · Frio Café

★★★★Verified install

6/7/2026

We deployed this across three locations and saw immediate time savings. The GitHub Issue to Jira Sync workflow handles edge cases we didn't expect it to.

+ Great documentation · Scales well as we grow

− Took longer than estimated for advanced config

Documentation

Template documentation

Overview

Requirements

Active github account with API access
No AI provider required
Shata Automation workspace (free tier supported)

Supported apps

githubLivejiraPreview

Triggers

GitHub issues opened or labeled sync-to-jira

Actions

Label trigger
Field mapping
Bidirectional comments
Assignee map

Examples

Quick start

Activate GitHub Issue to Jira Sync with default variables and run a sandbox test.

Scenario: New user installs template and validates output in under 15 minutes.

Production rollout

Connect live apps, map business rules, enable monitoring alerts.

Scenario: Team deploys to workspace after QA sign-off on test runs.

Troubleshooting

Workflow fails on first run: Verify OAuth scopes for all required integrations and re-authorize if expired.
Variables not applying: Check required fields in the Configure Variables step; empty required values block activation.
Notifications not received: Confirm notification email and Slack channel IDs match your workspace settings.

Release notes

Version 1.2.0 — Improved reliability and Slack notifications for GitHub Issue to Jira Sync.

Versioning

Version history

Current version: 1.2.0

v1.2.0Current

10/8/2025

improvementImproved error handling and retry logic for failed runs.
featureAdded optional Slack notification on workflow completion.

v1.1.0

8/9/2025

featureNew variable: brand voice selector for AI-powered steps.
fixFixed timezone handling for scheduled triggers.

v1.0.0

6/10/2025

featureInitial marketplace release.

Recommendations

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Recommendations

Customize GitHub Issue to Jira Sync for your business

Our team can adapt this template to your exact workflow, apps, and brand requirements.

Request custom automation →Talk to an expert

GitHub Issue to Jira Sync

What this automation does

End-to-end scenario flow

How each step runs

Connected applications

Automation summary

Why use this automation?

What you need to get started

Required apps

Required accounts

Required API keys

Permissions

Estimated setup time

Activate this template

Required connections

Workflow summary

Trigger

Run history

Template performance

How GitHub Issue to Jira Sync runs

Get started in 5 steps

Configurable settings

Frequently asked questions

Template documentation

Overview

Requirements

Supported apps

Triggers

Actions

Examples

Troubleshooting

Release notes

Version history

Related templates

Pull Request Review Summary

Deployment Notification

Changelog

GitHub PR Review

Customers also installed

GitHub PR Review

Changelog

Deployment Notification

AI Code Review

Trending this week

Canva Asset Approval Flow

To-do Manager

Pull Request Review Summary

Inbox Priority Briefing

Customize GitHub Issue to Jira Sync for your business

Template documentation

Overview

Requirements

Supported apps

Triggers

Actions

Examples

Troubleshooting

Release notes

Version history

Related templates

Pull Request Review Summary

Deployment Notification

Changelog

GitHub PR Review

Customers also installed

GitHub PR Review

Changelog

Deployment Notification

AI Code Review

Trending this week

Canva Asset Approval Flow

To-do Manager

Pull Request Review Summary

Inbox Priority Briefing